While we always take great care while cleaning your home, accidents do happen. Our teams are trained to report all damage to the office immediately, and we will contact you to discuss repairs, replacement, or reimbursement. We are insured and a copy of our insurance policy is available upon your request. Our staff is trained to work thoroughly and carefully but accidents can happen to even the best cleaning teams. Therefore, we encourage you to put away any valuables or heirlooms to avoid mishaps. Items that are typically excluded from coverage include but are not limited to; jewelry, art, antiques, and electronics. If you have any irreplaceable collectible or expensive objects, we ask that those items be properly secured or put away in order to avoid accidents or loss of those items.