What if I am not happy with my cleaning?

Bela Maids backs all its work with a 100% satisfaction guarantee. If you are not satisfied with any area we have cleaned, just contact us within 24 business hours and we will come back and re-clean the area at no additional charge

How many people will clean my home?

If your home is smaller than 2000sqft, we will assign one of our amazing solo cleaner to dedicate to your home, if bigger we will assign 2 cleaners for the first visit then only one will keep the maintenance cleanings.

How do I pay?

We do require a credit card on file. Payment is due at the time of cleaning service. We will charge your credit card on file after your cleaning has been completed.

Will I get the same cleaner to clean each service?

We do our best to keep the same cleaner assigned to your home each visit except for special circumstances, vacations, and/or time-off requested by our staff. Occasionally your assigned cleaner may be sick, in which case, we send a substitute

What about my pets?

We love pets! As long as your pet is comfortable with us, he/she is free to roam. We want to ensure the safety of both your pets and our staff. If you think your pet may become overly anxious while we are there, please make temporary arrangements (such as the garage, a kennel, or a …

What about my pets? Read More »

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